BUILDING MATERIALS TRADING DIVISION

Sales Manager-Male-1 No (CODE: TDSM-HO-M-01)

Job Description

• Develop a sales strategy and plan by analyzing historical, current and future hotel/market trends
• Create selling strategies to capture the maximum amount of revenue for Cluster properties.
• Solicit new business opportunities from international operators, travel agents and wholesalers through sound business practices
• Prospect from various sources to expand account base
• Nurture to maintain existing client relationships to ensure repeat business
• Demonstrate professional presentation skills at Industry Trade Shows, Sales Events and Networking functions
• Travel to conduct domestic and international sales calls as indicated by the annual Sales Budget and report on each trip via pre and post travel reports
• Organize and participate in meet and greet for familiarization trips for clients and agents
• Entertain domestic and international clients and conduct site inspections
• Communicate all client information to the appropriate departments and conduct pre-arrival internal meetings when necessary.
• Prepare daily / weekly / monthly activity and fortnight production reports for the Director of Sales
• Assist in pricing decisions and the development of the annual budget for assigned segment(s)
• Research to modify existing or develop new wholesale contracts as needed based on hotel and/or market conditions
• Recommend and coordinate deployment of any promotions as may be necessary
• Work with the marketing team to develop marketing strategies for the assigned segment(s)
• Attend and potentially present information for internal and external meetings as assigned
• Execute additional projects as assigned by the Director of Sales
• Other duties and responsibilities may be assigned and the employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

Qualifications

•  Bachelor's degree in marketing or related field
• Pro-active, self-motivated, loves challenges
• A minimum of 3 years of relevant work experience in a 5-star Hotel
• Excellent communication skills in Arabic
• The ability to achieve sales targets and work in a highly pressurized environment
• Passion to lead and a desire to succeed

Greet and assist customers in an engaging and professional manner

• Maintain current and thorough knowledge of all available products
• Know where products are located in the store.
• Be able to differentiate between products, helping customers compare and contrast features
• Answer all customer questions and address concerns
• Make helpful suggestions that will be useful to the customer
• Conduct yourself in a professional manner and make every effort to close the sale
• Handle all transactions with accuracy
• Respond to incoming email and phone enquiries on time
• Build good working relationships
• Understand the needs of your business customers
• Managing stock levels
• Ensure customers receive their receipts and items delivery and installation schedule is maintained.
• Make every effort to ensure the customer has an excellent shopping experience
• Maintain the appearance of all displays, tidying and restocking as needed
• Participate in inventorying, stocking, and ordering as need
• Close registers and check for accuracy at end of day and shift changes
• Properly secure merchandise and follow closing procedures at the end of day

Additional Requirements: 

Must speak English and Arabic is preferable

Preferably locally available in Qatar, with a transferrable visa (with NOC)
Previous experience working in housekeeping or hotel is required

Sales Officers-Female-2 Nos (CODE: TDSO-S-F-01)

Responsibilities: (Construction Material / Construction Equipment)

Job Description

• Develop a sales strategy and plan by analyzing historical, current and future hotel/market trends
• Create selling strategies to capture the maximum amount of revenue for Cluster properties.
• Solicit new business opportunities from international operators, travel agents and wholesalers through sound business practices
• Prospect from various sources to expand account base
• Nurture to maintain existing client relationships to ensure repeat business
• Demonstrate professional presentation skills at Industry Trade Shows, Sales Events and Networking functions
• Travel to conduct domestic and international sales calls as indicated by the annual Sales Budget and report on each trip via pre and post travel reports
• Organize and participate in meet and greet for familiarization trips for clients and agents
• Entertain domestic and international clients and conduct site inspections
• Communicate all client information to the appropriate departments and conduct pre-arrival internal meetings when necessary.
• Prepare daily / weekly / monthly activity and fortnight production reports for the Director of Sales
• Assist in pricing decisions and the development of the annual budget for assigned segment(s)
• Research to modify existing or develop new wholesale contracts as needed based on hotel and/or market conditions
• Recommend and coordinate deployment of any promotions as may be necessary
• Work with the marketing team to develop marketing strategies for the assigned segment(s)
• Attend and potentially present information for internal and external meetings as assigned
• Execute additional projects as assigned by the Director of Sales
• Other duties and responsibilities may be assigned and the employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

Qualifications

•  Bachelor's degree in marketing or related field
• Pro-active, self motivated, loves challenges
• A minimum of 3 years of relevant work experience in a 5 star Hotel
• Excellent communication skills in Arabic
• The ability to achieve sales targets and work in a highly pressurized environment
• Passion to lead and a desire to succeed

• Calling clients and booking physical meetings.
• Meeting clients and providing an immigration consultancy.
• Follow up with the clients to close the successful deals.
• Achieving monthly targets.

Required Skills & Experience

• 1-3 years of experience
• Excellent communication skills
• Arabic language is preferable
•  English language is must
• Well presentable
• Target oriented

Sales Assistants-Female-2 Nos (CODE: TSSA-S-F-01)

Core Responsibilities: (Construction Material / Construction Equipment)

• Describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
• Provides information to customers on warranties, features, specifications, maintenance and care of products.
• Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard
• Maintains awareness of new product launches, promotional events and sales
• Achieves sales targets by using sales techniques, up-selling and cross selling
• Ensures promotions and pricing are accurate and in line with company standards and policies
• Computes sale prices and discounts as applicable; Maintains sales records
• Receives and processes cash, changes and credit payments and generates invoices and receipts
• Operates as a cashier and be consistently accurate in money handling (in case applicable)
• Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures
• Adheres to loss prevention, inventory controls and standard operating procedures of the company
• Provides assistance in store merchandising in product placement and arrangement
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times

Self-Management:

• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development
• Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth